The British National Rail service has been forced to take down their misguided tribute to Prince Philip.
The service had stripped their website of colour as a “mark of respect” to the late Duke, leaving visually impaired people struggling to book tickets through the entirely-greyscale portal.
Those on social media and a leading sight charity were quick to point out the accessibility issues, with many poking fun at the tribute attempt.
“This isn’t nearly enough. The public demand that all the trains in the country are painted grey as well. Also, can all drivers and conductors have sad faces all the time. Nothing less will suffice,” one person on social media joked.
Writer Owen Jones called the tribute “incredibly weird behaviour,” while another person said the move showed “the UK has completely lost the plot”.
“I wish I could have been in the room with the genius who suggested greyscaling the website. And whoever signed off on it,” wrote another.
One more quipped: “Making the National Rail Enquiries website grey and white: it’s what Phil would have wanted.”
National Rail Enquiries compounded matters with its explanation on Twitter, misspelling the name of the Queen’s late husband: “We’ve put our website in to black and white as mark of respect for Prince Phillip (sic) who passed away last week, ” the Independent reported.
In another response to a user asking if there was an option to see the information in colour, a staff member wrote: “Unfortunately, I do not believe there is currently. I will leave a note for someone to look at on Monday to see if there is. As I to have been struggling to read while it is coloured differently.”
Meanwhile, responses to struggling users asking if they “needed help” navigating the website prompted several obvious requests to turn the greyscale off.
The website has now been switched back to colour.
A spokesperson for the Rail Delivery Group, which runs the National Rail website, said: “The National Rail website was temporarily greyscaled as a mark of respect following the death of HRH Duke of Edinburgh on Friday.
“We have listened to feedback and have made changes to make it more accessible to all our customers.”
It comes as many members of the public have expressed frustration over the saturation of Prince Philip content over the past few days – particularly round-the-clock TV coverage.
The Sun reports that well over 100,000 people have contacted the BBC to complain about the wall-to-wall coverage of the Duke’s death that interrupted regular programming.
Many viewers were left fuming as their favourite shows – including the final episode of MasterChef UK – were ditched in favour of special tributes to the Queen’s husband.
“I feel sorry for the (BBC),” one insider told The Sun.
“They would be criticised and accused of not being respectful enough if they didn’t lay the programs on.
“But they seem to have left many people very cross.”
The UK’s national broadcaster tore up its usual schedule after news of the Duke of Edinburgh’s death broke shortly after noon, local time, on Friday.
Over the next 24 hours, the BBC’s TV and radio channels laid on a string of special programs chronicling Philip’s life.
The coverage is believed to be one of the most complained about pieces of TV in British history.